Returns & Exchanges
At kibhous.life, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. All returned products must be in their original, unused condition and include all original packaging and components.
Initiate Your Request
Contact our support team at support@kibhous.life with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack your items in their original boxes, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing