Frequently Asked Questions

Everything you need to know about enhancing your living space with Kibhous.

What is the typical shipping timeframe for my order?

Most orders are processed within 1-3 business days. Depending on your location, standard shipping usually takes between 7 to 14 business days to arrive at your doorstep.

Do you offer international shipping?

Yes, we ship our home products worldwide. Please note that shipping rates and delivery times vary depending on the destination country and local customs processing.

What is your return policy if I am not satisfied?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging and condition for a full refund or exchange.

How can I track the status of my delivery?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our tracking portal to monitor your package in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay for a seamless checkout experience.

Are Kibhous products covered by a warranty?

Yes, all our home essentials come with a standard 12-month warranty against manufacturing defects to ensure you receive the highest quality for your home.